Excluding all of the tools I use to maintain my website and do my email and social marketing, I think I can function in my professional life with just twenty-five tools. Pause for a moment and count the number of different products you use just to capture, organize, analyze, and transmit information. Now add in the administrative tools and the ones that are highly specific to your job function, and I bet you’ll have a number not very different from mine, if not higher. Some of them you choose to use, and some of them you have to use. I want to focus on this latter, because here is where you’re likely to encounter tools that get in the way of doing your job. Frustrating though it is, broken processes and clumsy tools are opportunities to make your company better...