etiquette

Jerks Be Warned: You're Never Too Busy to Be Nice

Jerks Be Warned: You're Never Too Busy to Be Nice

I’ll say this about bad bosses: they perform a vital role in the economy. By repelling people like Adam who want better for themselves, they inadvertently send talented people out to pollinate other teams, companies, and industries with their brainpower. From a macro perspective, bad bosses may be a net benefit to the ecosystem. Of course, that matters not a bit to the individuals who have to work for bad bosses and the companies that suffer as a result of their presence...

Want to Be Taken Seriously? Communicate Like a Boss

Want to Be Taken Seriously? Communicate Like a Boss

Communicating with your superiors like peers is a subtler extension of the same practice of thinking like a manager from the outset. By interacting with your managers on their level, you encourage them to treat you like a peer as opposed to someone whose experience and judgment pales in comparison to their own. By communicating with them the way their peers do, you encourage their communication “muscle memory” to take over so they don’t think to adapt their style....